At Yetta Boutique, we want you to feel confident when shopping with us. If you're not completely satisfied with your purchase, please review our return and refund policy below for information on eligibility, return requirements, and refund processing.
1. Return Policy
We offer a 30-day return policy, which means you must request a return within 30 days of receiving your order.
Once your return is approved, you must send the item back within 14 days of receiving your return instructions. Items sent after this period may not be accepted.
To qualify for a return, your item must meet the following conditions:
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Be in its original, unused condition.
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Be unworn, unwashed, and undamaged.
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Be returned in its original packaging.
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Include all original tags, accessories, and other included items, where applicable.
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Be accompanied by proof of purchase or your order number.
For hygiene and quality reasons, items showing signs of wear, washing, damage, or alteration may not qualify for a return.
2. How to Request a Return
To start a return, please email us at support@yettaboutique.shop.
Please include the following information in your email:
Our support team will review your request and provide instructions on how to proceed. Please do not send any items back before receiving return instructions from our team.
3. Refund Policy
Once we receive your returned item, we will inspect it to confirm that it meets our return requirements.
If your return is approved, your refund will be processed within 10 business days of return approval. The refund will generally be issued to your original payment method.
Please note that your bank or payment provider may require additional time to make the refunded amount available in your account.
If you have not received your refund after the expected timeframe, please check with your payment provider first. You can then contact us at support@yettaboutique.shop for assistance.
4. Return Shipping Costs
Please contact our support team before returning an item to confirm the applicable return shipping arrangements and any associated costs.
If your item arrives damaged, defective, or incorrect, please email us with your order number and photographs of the issue so we can review your request and advise you on the next steps.
5. Exchanges
If you need a different size, colour, or style, please contact us at support@yettaboutique.shop.
Exchanges are subject to product availability and approval. If an exchange is unavailable, you may request a return in accordance with this policy.
6. Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at support@yettaboutique.shop.
Include your order number, a description of the issue, and clear photographs where possible. We will review your request and work with you toward an appropriate resolution.
7. Non-Returnable Items
Items that have been worn, washed, altered, damaged after delivery, or returned without their required original packaging may be ineligible for return, subject to applicable consumer protection laws.
Nothing in this policy limits any rights you may have under applicable law.
8. Contact Us
If you have any questions about our return and refund policy, please contact us by email.
Name: Yetta Boutique
Phone: +1 864-425-7252
Support Contact: support@yettaboutique.shop
Address: 2601 E Main St, Spartanburg SC 29307, United States
We appreciate your trust in Yetta Boutique and thank you for shopping with us!
